Just a note. Only a week at it, and already interesting Google search traffic coming my way:

Turns out that I haven't been left to wallow alone in my WaMu customer service angst. Recently The Consumerist ran this piece about their experience with WaMu, and offered a rather glorious modification of the WaMu logo to boot.

Hmmm ... I wonder what more we'll discover?

I can't even remember the last time I was put through the customer service ringer. You know, it's that feeling you get when one customer service rep passes you on to the next, promising better things to come - a step usually repeated umpteen million times - until you realize that an hour or more have gone by and that you're still no closer to resolving your problem then you were before picking up the phone in the first place. Ring a bell?

Now, thanks to WaMU, I just got a fresh taste of said hellacious experience and people, it sucks!